Privacy Policy

Privacy Policy

This privacy policy sets out how Fasten Ltd t/as Clinchparts UK uses and protects any information that you give us when you use this website.

We will do everything we can to make sure your privacy is respected and protected. If we ask you to provide any information that could be used to identify you, we'll only use it in the ways described in this privacy statement. We keep this policy under review and will update it from time to time, this policy was last updated on 18 May 2018.

What information we may collect

We may collect the following information:

  • Your name
  • Your company name and address
  • A contact phone number
  • Contact email address

We collect this information when you register with us or place an order for products or services. We also collect information when you send enquiries, catalogue requests or other web forms.

What we do with the information we gather

We collect this information about you to process your order or enquiry, manage your account and to help understand your needs.

We may send you relevant information on our products from time to time. If you receive these you can unsubscribe at any time and we will record that. Alternatively, if you no longer wish to be contacted you can inform us by e-mail, telephone, or post. Contact us with your preferences by phone on 0800 84 99 112, or e-mail us

We will not share your information for marketing purposes with any other unrelated company unless we are required by law to do so.


We do everything possible to make sure this information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we have collected.


Cookies are small text files (generally filled with letters and numbers) which the majority of web sites store on your computer or handheld device. These cookies are harmless and cannot cause damage to your computer. Cookies are regularly used to ensure that websites function correctly. Without cookies, website features such as shopping baskets and members' areas could not work as they do now. Cookies are generally beneficial, making your interaction with websites smoother and much easier.

How we use cookies:

We may use cookies to keep track of what you have in your basket, to keep you logged into a members' area, to suggest products you might be interested in while you visit, to remember currency and/or language choices you have made, or to remember you when you come back to our site (for example). We do not store any personal information in these cookies at all, not even in an encrypted form.

Some cookies may also be set by third parties (such as Google) for statistics and to help us improve the services and products we provide to you. None of these cookies collect personal information that would allow anyone to identify individual users of our site. By using our site you give us consent to store cookies on your computer. If you do not wish to consent then you must either disable cookies in your browser/handheld device or refrain from using our site.

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information please contact us using the details on this website.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.

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